Frequently Asked Questions
General

The Access23 Program provided access to premium, limited experiences at and post the FORMULA 1 AUSTRALIAN GRAND PRIX 2023 event, including Pit Lane Walks and Pre-Sale Ticket Access.

Now that the Access23 program is over, its time to get ready for 2024! Access24 Tokens will go on sale closer to the FORMULA 1 AUSTRALIAN GRAND PRIX 2024.

You will need to purchase Access24 Tokens in order to access program benefits in 2024. Access23 Tokens will not provide access to any of the on-site benefits, such as Pit Lane Walks, at the FORMULA 1 AUSTRALIAN GRAND PRIX 2024.

Please check back here closer to the FORMULA 1 AUSTRALIAN GRAND PRIX 2024 event for information about the Access24 program, including onsale dates, benefits, and more.

If you’d like to be added to the AGPC mailing list, and notified when the Access24 program launches, then please head here.

Purchasing Access23 Tokens was easy. Firstly, patrons added a Base Token to their cart. The Base Token was full of inclusions and was the first step to elevating your FORMULA 1® ROLEX® AUSTRALIAN GRAND PRIX 2023 experience. Adding your Base Token unlocked the ability to purchase a Pit Lane Walk Token as well access the Premium Experience Reverse Auctions, with benefits ranging from a Track Truck Lap all the way to the highly desired Hot Lap around the track!

Once Tokens had been purchased a patron could redeem that Token for the experience that it represented. Alternatively, a patron could choose to gift the Token to a friend.

The following links will take you to the applicable Access23 terms and conditions: Access23 Terms of Use, the Power’d Platform Terms, and the Power’d Privacy Policy.

All customer enquiries relating to the Access23 program can be directed to ausgpaccess@grandprix.com.au.

Please note, the Access23 customer service team operates Monday - Friday, 9am - 5pm AEST (excluding public holidays). We will try to respond to your enquiry as soon as possible.